The Crisis Center Hotline Looking For Immediate Shelter

†¢ The client, Julie*, called into the Crisis Center Hotline looking for immediate shelter for herself and her two young children. At that time, our shelter was not full and therefore had space for the mother and her children. I went through the procedural routine of making sure that she was not in the center’s blue books, a record of clients not allowed to receive shelter and/or services, and seeing if she had an alpha card already completed, this would mean that she was a previous client at the shelter and already had a file. Julie* did was not found in either source. At that point, I began to complete the shelter intake paperwork with her over the phone. The first two pages of the intake are completed first with the client. These pages find out more about the client’s demographics, her current physical and mental health state, how many children she has and if she could be pregnant at the time, her abuser’s demographics, and the presenting primary ab use occurring. I completed these two pages with Julie* and then from that point an approval staff member will tell you if you can complete the rest of the intake or tell the client that at the time we cannot offer them services. Julie* was approved to complete the rest of the intake paperwork. The majority of the rest of the intake paperwork is a more detailed explanation of the first two pages. These pages help the approval staff and I see if the client raises any major concerns and allows us to prepare for her stayShow MoreRelatedHomelessness And The Homeless Community Essay1822 Words   |  8 Pages(Poverty USA). Current estimates suggest that a family of four would need an income of about two times the federal poverty level to meet their basic needs (national Center of Children in Poverty, 2009). Children that fall below the poverty line in their families are most at risk of experiencing homelessness. 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